Africa Ceramica Plus - Buying, Shipping & Policy Information

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Buying Information

At the present time we offer two modes of payment - personal cheque and Paypal. For cheque payments, shipping of your order will be held until the cheque clears. For payment by major credit card, you can do so via the secure and easy Paypal system.

All prices are in Canadian dollars and include all applicable taxes. For our US & EU customers, your credit card company will automatically convert your payment at the current rate of exchange. All cheques should be made out in $CDN to "Africa Ceramica Plus" and sent to "P.O. Box 209, Hudson Heights, Quebec, Canada, J0P 1J0".

We accept:

via:

Shipping Information
We take extreme care in packing our items. Where possible we use the box within a box method and there is always lots of packing material around each piece.

Rates
We ship all ceramics via Canada Post Regular Parcel Post as it is cheaper than a courier service. Please note that the automatic shipping rate is calculated based on ground shipping via parcel post and applies to Canada, the continental US and European Union countries only. For all other countries & shipping methods please request a quote. Note that your order may be split into different boxes to facilitate shipping.

ORDER WEIGHT

CANADA

USA

EU

0 - 10 lb.

$7.50

$15.00

$50.00

10 - 20 lb.

$10.00

$20.00

$70.00

20 - 30 lb.

$15.00

$30.00

$85.00

30 - 50 lb.

$20.00

$40.00

$120.00

50 - 65 lb.

$25.00

$50.00

$140.00

Note: All prices in Canadian dollars. Currency Converter

Shipping Times
Approximate shipping times:

Canada - 7 business days
USA - 10 business days
European Union - 4 weeks

Please allow 2-3 days for processing your order prior to shipment. If you require a faster shipping time, we can ship via Canada Post Xpress Parcel Post which will take half the time but is double the cost listed above.

Policies

Guarantee:
For every order you place, we guarantee the best product and personal attention we can provide for you. We will always try to give you the fastest delivery possible. Your items will arrive unbroken & as represented or, upon proof of damage, we will replace or credit the item within 30 days.

Privacy:
We understand our customers' concerns about security & guarantee that information given to us will be handled responsibly. Any information you pass to us is strictly confidential and will only be used by Africa Ceramica Plus in the way you request. Your information will never be shared, given or sold to a third party for any reason whatsoever.

Legal Disclaimer:
Africa Ceramica Plus attempts to ensure that the content on this website is complete and accurate. However, this does not guarantee that the information will not contain errors, inaccuracies or omissions that may relate to price, pottery description or availability. Africa Ceramica Plus reserves the right to correct any error, inaccuracy or omission or to change or update the content without prior notice. Further, Africa Ceramica Plus reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or you have been charged. If you have been charged for the purchase and your order is cancelled, Africa Ceramica Plus shall promptly arrange a credit.

Trademarks
Africa Ceramica Plus, the Africa Ceramica Plus logo, all product names, and all page headers, custom graphics, and button icons contained on this site are service marks, trademarks, trade names and/or trade dress of Africa Ceramica Plus. All other trademarks, service marks and companies names or logos cited herein are the property of their respective owners.

Terms of Use
By accessing, browsing and/or using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this site. Africa Ceramica Plus makes no representation that this site or its contents are appropriate or available for use in any locations outside Canada. Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

AFRICA CERAMICA PLUS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS SITE OR ITS CONTENTS, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES OF ACCURACY, TIMELINESS OR COMPLETENESS OF THIS SITE OR ITS CONTENTS.

None of Africa Ceramica Plus, any of its directors, employees, agents or representatives will be liable for damages (including, without limitation, any compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties) arising out of or related to, and the use of, this site or its contents.

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